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Policies Increase the Efficiency of the Work Process!
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Written by Abhishikta Munjal
true professional not only follows but loves the processes, policies, and principles set by his profession. br Amit Kalantri,Wealth of Words
Over the years, we, IIFL Home Loans have undergone an exciting journey full of innovation and challenges. We evolved in the way as desired by our customers. To surpass their expectations, we have devised robust policies.
Policies determine a relationship between a company and its internal & external audience. It is a guide to the decisions or actions of our people.
With policies, we define Standard Operating Procedure SOP and streamline the work flow process in the right manner. Decision making in an organization is inextricably linked with policies and systems in place. Now, we can make fast decisions and this helps us in improved TAT and compliance to ethical policies. We are retaining more customers and this is ultimately impacting our book of accounts. Transparent policies reduce customers risks and enhance their confidence in the system. Our policies & their methods, rationale and objectives are communicated in a clearer manner and these are inclined towards the new affordable housing policy.
Ahead Financial year 2017-18, leveraging the dexterity of our team members, we will keep our system in tandem with latest technological methods for customer convenience. I wish to thank all those who have helped us in our untiring efforts.
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Disclaimer: The information contained in this post is for general information purposes only. IIFL Home Finance Limited (including its associates and affiliates) ("the Company") assumes no liability or responsibility for any errors or omissions in the contents of this post and under no circumstances shall the Company be liable for any damage, loss, injury or disappointment, etc. suffered by any reader. All information in this post is provided "as is", with no guarantee of completeness, accuracy, timeliness, or of the results, etc. obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose. Given the changing nature of laws, rules, and regulations, there may be delays, omissions, or inaccuracies in the information contained in this post. The information on this post is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers. This post may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other agency or organization. This post may also contain links to external websites that are not provided or maintained by or in any way affiliated with the Company and the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. Any/ all (Home/ Loan Against Property/ Secured Business Loan/ Balance Transfer/ Home Improvement Loan/ NRI Home Loan/ Home Loan for Uniformed Services) loan product specifications and information that may be stated in this post are subject to change from time to time, readers are advised to reach out to the Company for current specifications of the said (Home/ Loan Against Property/ Secured Business Loan/ Balance Transfer/ Home Improvement Loan/ NRI Home Loan/ Home Loan for Uniformed Services) loan.